# General

**URL:** https://community.netbeez.net/c/general/4.md

[Latest](https://community.netbeez.net/latest.md) · [Categories](https://community.netbeez.net/categories.md) · [Tags](https://community.netbeez.net/tags.md)

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## [Welcome to the NetBeez community!](https://community.netbeez.net/t/welcome-to-the-netbeez-community/7)

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**Author:** [@system](https://community.netbeez.net/u/system)\
**Replies:** 0\
**Last updated:** [April 5, 2023, 2:16pm UTC](https://community.netbeez.net/t/welcome-to-the-netbeez-community/7 "2023-04-05T14:16:01Z")

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The primary objective of this community is to facilitate the dissemination of knowledge about NetBeez by exchanging best practices, tips, and lessons learned. In essence, this forum is the ideal platform for users and de…

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## [About the General category](https://community.netbeez.net/t/about-the-general-category/3)

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**Author:** [@system](https://community.netbeez.net/u/system)\
**Replies:** 0

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## [Help Desk Manual](https://community.netbeez.net/t/help-desk-manual/319)

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**Author:** [@Jessica\_McKinney](https://community.netbeez.net/u/Jessica_McKinney)\
**Replies:** 0\
**Last updated:** [April 9, 2026, 4:51pm UTC](https://community.netbeez.net/t/help-desk-manual/319 "2026-04-09T16:51:08Z")

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Most help desk tickets say the same thing: “The VPN is slow” “Teams keeps dropping” “The internet is unstable” But the ticket rarely contains the data needed to troubleshoot it. We wrote a technical guide showing ho…

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## [WiFi Monitoring Webinar](https://community.netbeez.net/t/wifi-monitoring-webinar/291)

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**Author:** [@Jessica\_McKinney](https://community.netbeez.net/u/Jessica_McKinney)\
**Replies:** 0\
**Last updated:** [July 10, 2025, 8:34pm UTC](https://community.netbeez.net/t/wifi-monitoring-webinar/291 "2025-07-10T20:34:20Z")

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Want to learn more about how NetBeez can help you to better monitor your network? Check out our webinar, which aired on July 10th, 2025: Re-Thinking WiFi Monitoring: A User-First Approach

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## [New to NetBeez – Best Practices for Remote Office Monitoring?](https://community.netbeez.net/t/new-to-netbeez-best-practices-for-remote-office-monitoring/275)

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**Author:** [@martinanderson](https://community.netbeez.net/u/martinanderson)\
**Replies:** 1\
**Last updated:** [May 20, 2025, 3:30pm UTC](https://community.netbeez.net/t/new-to-netbeez-best-practices-for-remote-office-monitoring/275 "2025-05-20T15:30:25Z")

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Hello all, I’m brand new to NetBeez and just recently began using it at work, to monitor the network performance in a couple of remote office locations. I have created a couple of agents that are currently populate repo…

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## [Automatic page refresh on the Alerts page](https://community.netbeez.net/t/automatic-page-refresh-on-the-alerts-page/246)

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**Author:** [@Gigantorasaurus](https://community.netbeez.net/u/Gigantorasaurus)\
**Replies:** 1\
**Last updated:** [January 16, 2025, 4:30pm UTC](https://community.netbeez.net/t/automatic-page-refresh-on-the-alerts-page/246 "2025-01-16T16:30:08Z")

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It would be really helpful for some of our team to be able to use the Alert page without manually refreshing the page. Is there a way that the page can be automatically refreshed every two or three minutes?

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## [NetBeez Webinar on December 3rd!](https://community.netbeez.net/t/netbeez-webinar-on-december-3rd/238)

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**Author:** [@Jessica\_McKinney](https://community.netbeez.net/u/Jessica_McKinney)\
**Replies:** 0\
**Last updated:** [November 21, 2024, 8:31pm UTC](https://community.netbeez.net/t/netbeez-webinar-on-december-3rd/238 "2024-11-21T20:31:24Z")

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Join us for our upcoming webinar to learn how you can empower your IT team to proactively support remote employees with stable, reliable internet and wireless connections. In today’s hybrid work environment, fluctuating …

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## [How to Monitor Network Performance for Multiple Remote Sites?](https://community.netbeez.net/t/how-to-monitor-network-performance-for-multiple-remote-sites/232)

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**Author:** [@ketow31168](https://community.netbeez.net/u/ketow31168)\
**Replies:** 1\
**Last updated:** [September 12, 2024, 4:10pm UTC](https://community.netbeez.net/t/how-to-monitor-network-performance-for-multiple-remote-sites/232 "2024-09-12T16:10:26Z")

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Hey guys… :wave: I am managing a network that spans multiple remote sites, and I am looking for advice on how to effectively monitor network performance across these locations. Specifically, I have several branch offic…

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## [Error codes in csv exported test results](https://community.netbeez.net/t/error-codes-in-csv-exported-test-results/150)

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**Author:** [@aleksandar.radivojsa](https://community.netbeez.net/u/aleksandar.radivojsa)\
**Replies:** 1\
**Last updated:** [February 20, 2024, 4:52pm UTC](https://community.netbeez.net/t/error-codes-in-csv-exported-test-results/150 "2024-02-20T16:52:38Z")

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Hi. I think I have got this data, but can not find it. I would like to have error codes of the data presented in the csv when I export some test result to csv. Thanks and regards.

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## [MS Teams target changes](https://community.netbeez.net/t/ms-teams-target-changes/208)

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**Author:** [@stefano](https://community.netbeez.net/u/stefano)\
**Replies:** 0\
**Last updated:** [May 16, 2024, 6:27pm UTC](https://community.netbeez.net/t/ms-teams-target-changes/208 "2024-05-16T18:27:29Z")

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On many NetBeez instances it was noticed that the MS Teams target is failing a ping test to the transport “Teams Transport” resource “world.tr.teams.microsoft.com”. After further investigations, we noticed that the DN…

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## [Trouble Installing Docker Agent on Cisco C9300](https://community.netbeez.net/t/trouble-installing-docker-agent-on-cisco-c9300/142)

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**Author:** [@badgerfi](https://community.netbeez.net/u/badgerfi)\
**Replies:** 15\
**Last updated:** [March 21, 2024, 4:28pm UTC](https://community.netbeez.net/t/trouble-installing-docker-agent-on-cisco-c9300/142 "2024-03-21T16:28:31Z")

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I’ve been working with Stefano on this issue. I haven’t been able to install the latest Docker agent to 17.x IOS. After issuing the install command I would get no error and then issuing the “show app-hosting list” comm…

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## [Raspberry pi 4 on bookworm using netbeez agent... it's compatible?](https://community.netbeez.net/t/raspberry-pi-4-on-bookworm-using-netbeez-agent-its-compatible/199)

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**Author:** [@Francisco\_Guerrero](https://community.netbeez.net/u/Francisco_Guerrero)\
**Replies:** 1\
**Last updated:** [March 11, 2024, 10:27pm UTC](https://community.netbeez.net/t/raspberry-pi-4-on-bookworm-using-netbeez-agent-its-compatible/199 "2024-03-11T22:27:11Z")

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Hi, I’m trying to install in a Raspberry pi 4 using neetbez agent… it’s compatible? Linux rpi4 6.1.0-rpi7-rpi-v8 \>\>\>\>\>\>\>\>\>\>\>\>\>\>\>\>\>\>\> MACHINE INFORMATION DETECTED DEBIAN: bookworm grep: (standard input): binary file m…

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## [Multiple Tenant Wi-Fi](https://community.netbeez.net/t/multiple-tenant-wi-fi/123)

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**Author:** [@cjaerwave](https://community.netbeez.net/u/cjaerwave)\
**Replies:** 0\
**Last updated:** [October 31, 2023, 1:46pm UTC](https://community.netbeez.net/t/multiple-tenant-wi-fi/123 "2023-10-31T13:46:32Z")

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Has anyone successfully deployed Netbeez to monitor Wi-Fi client experience in MDU or multi tenant environments? Only minimally required to monitor applications, more about the end user experience using the wireless netw…

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## [Target with multiple ips and alert only if all fail testing](https://community.netbeez.net/t/target-with-multiple-ips-and-alert-only-if-all-fail-testing/120)

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**Author:** [@999cgm](https://community.netbeez.net/u/999cgm)\
**Replies:** 1\
**Last updated:** [October 17, 2023, 10:02pm UTC](https://community.netbeez.net/t/target-with-multiple-ips-and-alert-only-if-all-fail-testing/120 "2023-10-17T22:02:32Z")

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Hi, Please let me know how I can do this :slight\_smile:

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## [Review NetBeez on Gartner Peer Insights by Sep. 4, 2023 and get $25 Visa!](https://community.netbeez.net/t/review-netbeez-on-gartner-peer-insights-by-sep-4-2023-and-get-25-visa/95)

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**Author:** [@stefano](https://community.netbeez.net/u/stefano)\
**Replies:** 2\
**Last updated:** [September 5, 2023, 3:37pm UTC](https://community.netbeez.net/t/review-netbeez-on-gartner-peer-insights-by-sep-4-2023-and-get-25-visa/95 "2023-09-05T15:37:46Z")

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Hi there, We have a new campaign link to share with you: Share your NetBeez review on Gartner Peer Insight, and get $25 visa card. You can share your review and learn more about this opportunity here: But hurry up, t…

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## [Updates on the Pagerduty Integration](https://community.netbeez.net/t/updates-on-the-pagerduty-integration/103)

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**Author:** [@panickos](https://community.netbeez.net/u/panickos)\
**Replies:** 0\
**Last updated:** [August 23, 2023, 1:47pm UTC](https://community.netbeez.net/t/updates-on-the-pagerduty-integration/103 "2023-08-23T13:47:09Z")

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As we ourselves, have been using the Pagerduty integration with NetBeez to monitor and get notified about our customer cloud instances’ availability, we’ve taken note of a few improvements we could make on this integrati…

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## [Updates on the Splunk Integration](https://community.netbeez.net/t/updates-on-the-splunk-integration/102)

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**Author:** [@panickos](https://community.netbeez.net/u/panickos)\
**Replies:** 0\
**Last updated:** [August 22, 2023, 8:17pm UTC](https://community.netbeez.net/t/updates-on-the-splunk-integration/102 "2023-08-22T20:17:35Z")

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With version 13 our team went ahead with a much needed refactor of all the integrations, clearly defining the different available notification types and allowing you to pick and choose which notification types you would …

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## [Minor updates to SNMP Messages in NetBeez BeezKeeper](https://community.netbeez.net/t/minor-updates-to-snmp-messages-in-netbeez-beezkeeper/101)

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**Author:** [@panickos](https://community.netbeez.net/u/panickos)\
**Replies:** 0\
**Last updated:** [August 18, 2023, 8:29pm UTC](https://community.netbeez.net/t/minor-updates-to-snmp-messages-in-netbeez-beezkeeper/101 "2023-08-18T20:29:16Z")

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At NetBeez, we believe in continuous improvement to provide our users with the best experience. To that end, we are introducing some minor changes to the SNMP (Simple Network Management Protocol) values reported by our s…

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## [Enhancements to Syslog Integration](https://community.netbeez.net/t/enhancements-to-syslog-integration/100)

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**Author:** [@panickos](https://community.netbeez.net/u/panickos)\
**Replies:** 0\
**Last updated:** [August 17, 2023, 4:09pm UTC](https://community.netbeez.net/t/enhancements-to-syslog-integration/100 "2023-08-17T16:09:44Z")

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At NetBeez, we are committed to providing seamless and customizable experiences for our customers. We wanted to keep you informed regarding some minor changes to the syslog integration payloads, aimed at enhancing flexib…

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## [Dashboard login issues](https://community.netbeez.net/t/dashboard-login-issues/88)

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**Author:** [@evessen](https://community.netbeez.net/u/evessen)\
**Replies:** 5\
**Last updated:** [July 5, 2023, 12:12am UTC](https://community.netbeez.net/t/dashboard-login-issues/88 "2023-07-05T00:12:12Z")

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Hi, last weeks I do have some issues to get logged on at the dashboard. most of the times it is possible to get logged on but it may takes a few minutes to get there. The progress bar is stil displayed on the webpage a…

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## [2023 Q1 Support Response Statistics](https://community.netbeez.net/t/2023-q1-support-response-statistics/59)

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**Author:** [@pvouzis](https://community.netbeez.net/u/pvouzis)\
**Replies:** 0\
**Last updated:** [April 26, 2023, 8:25pm UTC](https://community.netbeez.net/t/2023-q1-support-response-statistics/59 "2023-04-26T20:25:52Z")

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Dear forum members, I would like to initiate a thread to share the latest support statistics report of our company. The report contains valuable insights and data that I believe everyone should be aware of, as it highlig…

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## [Review NetBeez on Gartner and get $25 visa gift card \[Offer valid through April 30, 2023\]](https://community.netbeez.net/t/review-netbeez-on-gartner-and-get-25-visa-gift-card-offer-valid-through-april-30-2023/24)

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**Author:** [@stefano](https://community.netbeez.net/u/stefano)\
**Replies:** 1\
**Last updated:** [April 20, 2023, 3:11pm UTC](https://community.netbeez.net/t/review-netbeez-on-gartner-and-get-25-visa-gift-card-offer-valid-through-april-30-2023/24 "2023-04-20T15:11:07Z")

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Hello Community! Like many of our customers, you may have found NetBeez reviews useful in your discovery and evaluation process. For this reason, we invite you to share your NetBeez product review on Gartner: Submit yo…

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## [How many agents can I connect to my dashboard?](https://community.netbeez.net/t/how-many-agents-can-i-connect-to-my-dashboard/42)

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**Author:** [@Anton](https://community.netbeez.net/u/Anton)\
**Replies:** 1\
**Last updated:** [April 6, 2023, 1:21pm UTC](https://community.netbeez.net/t/how-many-agents-can-i-connect-to-my-dashboard/42 "2023-04-06T13:21:48Z")

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How many agents can I connect to my dashboard? Is there a limit?

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## [Privacy Policy](https://community.netbeez.net/t/privacy-policy/6)

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**Author:** [@system](https://community.netbeez.net/u/system)\
**Replies:** 1\
**Last updated:** [April 5, 2023, 2:16pm UTC](https://community.netbeez.net/t/privacy-policy/6 "2023-04-05T14:16:01Z")

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What information do we collect? We collect information from you when you register on our site and gather data when you participate in the forum by reading, writing, and evaluating the content shared here. When registe…

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## [FAQ/Guidelines](https://community.netbeez.net/t/faq-guidelines/5)

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**Author:** [@system](https://community.netbeez.net/u/system)\
**Replies:** 1\
**Last updated:** [April 5, 2023, 2:16pm UTC](https://community.netbeez.net/t/faq-guidelines/5 "2023-04-05T14:16:01Z")

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This is a Civilized Place for Public Discussion Please treat this discussion forum with the same respect you would a public park. We, too, are a shared community resource — a place to share skills, knowledge and intere…

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## [Terms of Service](https://community.netbeez.net/t/terms-of-service/4)

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**Author:** [@system](https://community.netbeez.net/u/system)\
**Replies:** 1\
**Last updated:** [April 5, 2023, 2:16pm UTC](https://community.netbeez.net/t/terms-of-service/4 "2023-04-05T14:16:00Z")

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Change Me Forum Admin, please find below an example starting template for a privacy policy that you should customise to meet your site’s needs. These terms do not, but might one day, govern use of the Internet forum at h…
