A status dashboard is a valuable resource that enables a service provider, such as an ISP, a SaaS company, and even an internal IT group, to share in full transparency the status of the services rendered.
Another benefit of a service status dashboard is that it reduces the strain on technical support. Instead of contacting the customer support team, end-users can be instructed to point their browser to the URL where the status dashboard is hosted. In the following example is a demo status dashboard hosted by NetBeez at https://public.netbeezcloud.net/.
If you are looking to host a service status dashboard, NetBeez offers a simple way to build one via its public API (https://api.netbeez.net/). You can also use the template that we made available for download on GitHub. The installation process is pretty straightforward and easy to follow for non technical users.
- Download and install the package: Go to the NetBeez GitHub page GitHub - netbeez/public-dashboard and download the files directly on the web-server that is used for hosting the status dashboard.
- Configure the targets and agents that you want to display on the dashboard in the admin panel.
- Share the URL with your end-users.