Trouble Installing Docker Agent on Cisco C9300

I’ve been working with Stefano on this issue. I haven’t been able to install the latest Docker agent to 17.x IOS. After issuing the install command I would get no error and then issuing the “show app-hosting list” command I would get “No App found.” I tried this in a few different versions of 17.x without success. I downgraded to IOS 16.12.8 and I am now able to get the agent installed but I receive the “% Error: Error while changing app state: No module named OpenSSL”. I did a pull of agent 11.1.3 since it is closer to the date of the IOS that I am using but I received the same error.

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Hey Mitch,

Can you run “openssl version” on the CLI and let us know what you get?

That command doesn’t work on IOS

Hello Badgerfi,

My name is Will and I have the agent running on c9300, version 17.3.5.
I set this up with assist from Panos so there may be nothing I can add, he is the expert. I have been asked by Stevie to jump in here and see if there is anything I could share of value.

Would you be able to post the results of the following command making sure to remove or mark out the NB_SECRET_KEY

NOTE: Its been a long time since we installed ours so I am just looking for a reference point.

Will - UCR

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Will, What version are you running for the IOX and netbeez docker agent?

IOx service (CAF) 1.11.0.5
Libvirtd 1.3.4
Dockerd 18.03.0

Is that it

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Which command?

I still have a gut feeling this is license-related. I have elevated the switch to DNA Advantage via right to use. The switch is showing that it is using the DNA Advantage license.

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Yes Advantage is required.
Here is our license usage

show license usage
License Authorization:
Status: Not Applicable

network-advantage (C9300-48 Network Advantage):
Description: C9300-48 Network Advantage
Count: 1
Version: 1.0
Status: IN USE
Export status: NOT RESTRICTED
Feature Name: network-advantage
Feature Description: C9300-48 Network Advantage
Enforcement type: NOT ENFORCED
License type: Perpetual

dna-advantage (C9300-48 DNA Advantage):
Description: C9300-48 DNA Advantage
Count: 1
Version: 1.0
Status: IN USE
Export status: NOT RESTRICTED
Feature Name: dna-advantage
Feature Description: C9300-48 DNA Advantage
Enforcement type: NOT ENFORCED
License type: Subscription

I apologize this command please:
sh app-hosting detail

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Here is my output. I know it is in EVAL mode but it should still work.

The app-hosting detail doesn’t show anything because I can’t get anything to install.

DIA-MitchDesk9300U#show license usage
License Authorization:
Status: EVAL MODE
Evaluation Period Remaining: 84 days, 21 hours, 55 minutes, 40 seconds

(C9300-48 Network Advantage):
Description:
Count: 1
Version: 1.0
Status: EVAL MODE
Export status: NOT RESTRICTED

(C9300-48 DNA Advantage):
Description:
Count: 1
Version: 1.0
Status: EVAL MODE
Export status: NOT RESTRICTED

DIA-MitchDesk9300U#show app
DIA-MitchDesk9300U#show app-hosting detail
No App found

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Are you using a Cisco USB thumb drive?

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I can confirm that @badgerfi is using a Cisco USB Thumb Drive.

@William_Southwick would you be able to share your config removing any sensitive information? Just to check that we are not missing anything.

@gmoney what IOS-XE version are you using? Saw similar issues with 17.09.04a too.

Thanks all

I’ve tried both. The Cisco 120 and a regular thumb drive.

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I don’t mind jumping on a quick zoom call. This type of troubleshooting is easier live.

Switch Ports Model SW Version SW Image Mode
1 65 C9300-48UXM 17.09.04a CAT9K_IOSXE BUNDLE

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Thank you @gmoney … I can facilitate that with @badgerfi !